退換貨政策

Returns Policy
FAQ | Returns & Refund Policy Q1: Do you accept returns or exchanges? Because jewelry is considered a personal item, we do not accept returns or exchanges unless the item is defective upon arrival. Q2: What is NOT considered a defect? All gemstones and freshwater pearls are natural materials. The following are natural characteristics and are not considered defects: Uneven color, natural inclusions, internal lines, cloudiness, mineral marks, or small “ice crack” textures Slight size differences due to natural materials or manual measuring Minor variations due to handmade assembly Q3:... Подробнее...