Terms of service
Terms of Service
A.Chuan
Overview
Welcome to A.Chuan. Throughout the site, the terms “we”, “us” and “our” refer to A.Chuan. A.Chuan operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Service”).
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.
These Terms of Service (the “Terms”), together with any policies referenced in these Terms, describe your rights and responsibilities when using the Service. Please read them carefully, as they include important information about disclaimers and limitations of liability.
By visiting our website, interacting with the Service, or purchasing something from us, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree, please do not use or access the Service.
Section 1 – Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You also consent to allow any minor dependents under your supervision to use this site on devices you own or manage.
To access certain features of the Service, including browsing our store or making purchases, you may be asked to provide information such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide is accurate, complete, and up to date, and that you have the necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or authorize others to use your account.
Section 2 – Our Products
We strive to display our products and services as accurately as possible in our online store. However, the appearance of colors or product details may vary depending on your device settings and display configuration.
We do not guarantee that the appearance or quality of any product will exactly match your expectations or the images displayed on our website. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities available to any person, region, or jurisdiction.
Section 3 – Orders
When you place an order, you are making an offer to purchase. A.Chuan reserves the right to accept or decline any order at our discretion. Your order is only confirmed once we have accepted it. Payment must be received and processed before an order is accepted.
Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to cancel it. If we modify or cancel your order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
All purchases are subject to our Refund Policy [link]. Purchases are made for personal or household use only, and not for resale or export.
Section 4 – Pricing and Billing
Prices, discounts, and promotional offers may change without notice. The price charged will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, listed prices do not include taxes, shipping fees, duties, or import charges.
You agree to provide current, complete, and accurate purchase and account information for all transactions, and to promptly update your account information as needed so we can complete your transactions and contact you when necessary.
- The payment information you provide is accurate
- You are authorized to use the payment method
- Charges will be honored by your payment provider
- You will pay all applicable charges including taxes and shipping fees
Section 5 – Shipping and Delivery
We are not responsible for shipping delays. All delivery times are estimates and cannot be guaranteed. Delays caused by shipping carriers, customs processing, or events outside our control are not our responsibility.
Once the order is handed over to the shipping carrier, ownership and risk of loss transfer to the customer.
Section 6 – Intellectual Property
All content on this website, including trademarks, branding, text, images, graphics, reviews, videos, audio, and design elements, are the property of A.Chuan or its licensors and are protected by intellectual property laws.
These Terms permit you to use the Service for personal, non-commercial use only. You may not reproduce, distribute, modify, display, publish, download, or transmit any content without our prior written consent.
The name A.Chuan, our logo, product names, designs, and slogans are trademarks of A.Chuan. Shopify’s name and marks are trademarks of Shopify. All other names and trademarks are the property of their respective owners.
Section 7 – Optional Tools
We may provide access to third-party tools over which we neither monitor nor control. These tools are provided “as is” and “as available” without warranties. Your use of optional third-party tools is entirely at your own risk.
Section 8 – Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the content or accuracy of third-party sites. Any interaction or transaction with third-party websites is at your own risk. Complaints related to third-party products or services should be directed to the respective third party.
Section 9 – Relationship with Shopify
Our store is hosted on Shopify, which provides the technical platform enabling us to offer products and services. However, all purchases and transactions are conducted directly between you and A.Chuan.
Shopify is not responsible for issues related to your purchase, including product quality, damages, or losses resulting from transactions with A.Chuan.
Section 10 – Privacy Policy
Personal information collected through the Service is governed by our Privacy Policy [link]. Because our store is hosted on Shopify, Shopify may also collect and process certain personal information to provide and improve the Service.
By using our Service, you acknowledge that information may be transferred to Shopify and other service providers located outside your country.
Section 11 – Feedback
If you submit ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback.
- We are not required to keep Feedback confidential
- We are not required to provide compensation
- We are not required to respond to Feedback
You agree that your Feedback will not violate third-party rights or contain unlawful or harmful material.
Section 12 – Errors and Inaccuracies
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other details. We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, at any time and without prior notice.
Section 13 – Prohibited Uses
You may only use the Service for lawful purposes. You agree not to use the Service to:
- Violate laws or regulations
- Infringe intellectual property rights
- Harass, harm, or threaten others
- Submit false or misleading information
- Send spam, malicious software, or attempt phishing
- Impersonate another person or entity
- Interfere with or circumvent the security of the Service
If we determine you have violated these Terms, we may suspend or terminate your access without notice.
Section 14 – Termination
We may terminate or suspend your access to the Service at any time without notice. Any obligations incurred prior to termination remain enforceable.
Section 15 – Disclaimer
The Service and all products provided through the Service are offered “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free operation.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, A.Chuan will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or products purchased through the Service.
Section 17 – Indemnification
You agree to indemnify and hold harmless A.Chuan, Shopify, and their affiliates from any claims or demands arising out of your violation of these Terms or applicable laws.
Section 18 – Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect.
Section 19 – Waiver; Entire Agreement
Our failure to exercise or enforce any right shall not constitute a waiver. These Terms and any posted policies constitute the entire agreement between you and A.Chuan regarding the Service.
Section 20 – Assignment
You may not transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without notice.
Section 21 – Governing Law
These Terms shall be governed by the laws of the jurisdiction in which A.Chuan operates.
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to Terms
We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the Service after changes are posted constitutes acceptance of those changes.
Section 24 – Contact Information
Questions about the Terms of Service should be sent to:
A.Chuan
a.chuanstudio@gmail.com